Have you found this information useful? Why not tell someone else about it? If you work with a community group in Norfolk you can share the ideas on this website with others. Introduce them to the scenarios and guide the group through Dfuse’s practical tips on how to resolve them. Also use the time to discuss people’s opinions and ideas to support the learning process.

If you’d like to use this information another time but cannot guarantee you’ll have a reliable internet connection, contact us to register for the offline resources. Once your organisation details have been confirmed, Dfuse will send you log-in details to its website where you can download all of the film clips and useful workshop activities. These will enable you to facilitate an hour or two of discussions about defusing conflict. No previous experience of dealing with such situations is necessary – everything is provided.